FREQUENTLY ASKED QUESTIONS

We've done our best to answer any questions you may have. If you need more information please contact us on 1300 000 369. or Send us a question below.

» What is Fieldteam?

Fieldteam is a job management solution that allows you to run your business and manage your team on the go. By integrating multi media features and cloud services, Fieldteam connects the team in your office with the team out in the field providing real time information about where they are and what they are working on.

» Who can use Fieldteam?

Fieldteam has been designed by tradesmen for tradesmen but we don't stop there! Any service based industry with field staff can improve their business by using Fieldteam. Our clients include plumbers, removalists, couriers, waste removal, computer technicians, and many more.

» What do I need to install Fieldteam?

Fieldteam is a web based application so there is no software to install. All you need is an iPhone, iPad, Android phone, PC or Mac (with internet access) and you are able to take advantage of Fieldteam.

» Can I use Fieldteam with my accounting software?

Yes, Fieldteam integrates with MYOB, Xero, Saasu and Quickbooks.

» How do I set up Fieldteam?

Once we've sent you your login details, the Fieldteam iPhone or iPad app can be download from the iTunes App Store. Android is available from Google Play Store. PC users can log in through the website.

» What are the contract periods?

There are NO lock in contracts with Fieldteam. You pay by the month and can end your contract at any time.

» What happens when I sign up?

Simply fill out the sign up form on our website. We'll contact you to help you set everything up and explain how to make the most of your 30 day trial. There is no obligation to sign up at the end of the trial but we think this is enough time to experience the benefits Fieldteam will bring to your business.

» What are “Cloud Services”?

Cloud services rely on remote access to virtual servers in a remote location. This is an alternative to having to maintain physical servers yourself, which takes up space, time and money. Cloud Services take care of backups and security for you, and all your information is stored in a central location meaning that you can access it from any online device.

» Why use multi media?

We believe that the benefits of having photos, video and audio are immeasurable. This could potentially save your company thousands of dollars as they can be used to record what work was done or how the site was left. Imagine trying to prove your case in a legal battle without having a photo or video? Resolve disputes immediately with Fieldteam's multi media features.